Privacy Policy
Updated: 14/05/2025
Geneva’s DIY School is operated by Collective Gen Pty Ltd. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services.
We are committed to handling your data in accordance with the Australian Privacy Act 1988 (Cth) and other applicable privacy laws.
1. What Information We Collect
When you interact with Geneva’s DIY School (e.g. purchase a course, sign up to our mailing list, or fill out a form), we may collect:
- Your name and email address
- Your course enrolment and progress information
- Feedback, survey responses, or support requests
- IP address and usage data (via analytics tools)
We do not collect or store credit card or payment details directly. Payments are handled securely via our third-party payment processor.
2. How We Use Your Information
We use your personal information to:
- Provide access to your course materials
- Send transactional emails (e.g. login links, receipts, course reminders)
- Improve our courses and customer experience
- Send occasional marketing updates (only with your consent — you can unsubscribe at any time)
3. How We Share Your Information
We do not sell or rent your personal information. We may share it only with service providers who assist in delivering our courses and authorities if legally required.
4. Data Storage & Security
Your data is stored securely using industry-standard practices. Access is restricted to authorised personnel only.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Access & Correction
You can request access to, correction of, or deletion of your personal information by contacting us at hello[at]genevasdiyschool.com.
6. Cookies & Analytics
We may use cookies and third-party tools to understand how